[eBook] How Campuses Are Leveling Up
with ID Management Tech


As higher education undergoes intense transformation, institutions are looking for ways to improve student experiences, simplify operations and advance performance goals. To that end, higher education leaders are expanding their use of ID management technology to include numerous unconventional applications, ranging from automating recurring student support tasks and frequently asked questions to identifying real-time behavioral trends, optimizing resource allocation and more. Many of these applications are increasingly accessible via the cloud.

In collaboration with Higher Ed Dive’s studioID, we surveyed 150 higher education executives in March 2022 about ID management technology in higher education. Most respondents are finance or C-suite executives employed by four-year U.S. colleges and universities.


Key takeaways include:

  • Trends in how technology and automations can provide advantages in enrollment, attracting and retaining faculty/staff, and remaining competitive
  • Increased consideration of mobile access, self-service, and remote management for campus IDs
  • Expanded features of ID management technology including order-ahead dining, access to campus services, tracking equipment usage, payments via mobile devices, and more. 

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