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Melissa Medeiros

Manager, Product Management

John Mealy

Sr. Product Manager



Refunds: Options for All Use Cases

When you need to issue a refund to students and parents for financial aid or direct payments, it’s important to meet their expectations for distribution methods and timing. You also want to make sure the funds are secure and meet any regulatory standards. 

Thursday, June 2 1:30 p.m. CDT

This webinar explores TouchNet’s refund options available through Payment Center and Bill+Payment. Our experts, Melissa Medeiros, manager of product management, and John Mealy, senior product manager, define each refund method, review the difference between refunds and Title IV disbursements, and explore the newest disbursement method, the Original Check Transaction (OCT). In addition, we’ll discuss the pros and cons of each refund method, including cost and timeline of funds availability.  

In this webinar you will:

  • Understand the complexity around financial aid disbursements and how to meet regulatory requirements.
  • Discover the benefits of each of TouchNet's refund methods.
  • Learn about a fully managed refund service available through our partnership with BankMobile Technologies.
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